Call us:
Parkland HEALTHfirst Member Services
1-888-672-2277 24 hours a day/7 days a week
English/Spanish Interpreter Services
Member Services Hours: 8 a.m. - 6 p.m.

Write us: Parkland Community Health Plan
Attention: Parkland HEALTHfirst Member Services
P.O. Box 569005 Dallas TX 75356-9005

Other Important Numbers:
TDD: For persons that are deaf or hard of hearing, please call through the Relay of Texas TDD/TT line at 1-800-735-2989 and ask them to call the Parkland Member Services Line at 1-888-672-2277.

Behavioral Health Services (includes mental health and substance abuse, English/Spanish
interpreter available 24 hours/day, 7 days/week)
1-888-800-6799 (toll-free)

Parkland 24-hour Nurse Line
(Bilingual): 1-888-667-7890 or 214-266-8773

Transportation for Medical Services:
1-877-633-8747

Dallas County Members only:
Parkland Mom Mobile 214-266-4666
(Call at least 48 hours before you need a ride)

STAR Program Help Line
Help Line 1-800-964-2777

Prescription Information
1-800-252-8263
(Medicaid Client Hotline)

Block Vision 800-879-6901

STARLink (Texas Heart) 1-866-566-8989

STARLink TDD 1-866-222-4306